Fire Alarm Monitoring in Wales & the West, More Crucial Than Ever
Fires can escalate in minutes… But will your alarm get a response in time?
Fire Safety regulations are evolving. So businesses in Wales and the West must adapt. First of all…
UK Fire Brigades are increasingly requiring third-party confirmation before responding to Fire Alarms in low-risk premises. This pushes the responsibility onto businesses to ensure their Fire Alarms are properly monitored: to provide this third-party confirmation.
And with the ongoing phase-out of PSTN phone lines and BT Redcare, Fire Alarm signalling is changing. The right Fire Alarm Monitoring system is no longer optional, it’s essential.
Additionally, the Fire Safety Act 2021 and the Building Safety Act 2022 have reshaped existing compliance requirements (The Regulatory Reform (Fire Safety) Order 2005), make Fire Protection more rigorous than ever.
Multiple Accreditations: committed to exceeding Fire & Security standards
Approved Contractor Scheme
Intruder, CCTV & Access Control
BAFE SP230-1
Silver Membership
Health & Safety
Reliable Fire Alarm Monitoring from Beacon Detection
At Beacon Detection, we put your project before profits, delivering Fire Protection that prioritises compliance, technical capability and reliability. As a seasoned, professional Fire and Security company, we provide 24/7 Fire Alarm Monitoring, ensuring immediate response to every activation, power failure or fault.
With our accredited Alarm Receiving Centre (ARC), we guarantee that emergency services are notified when required. You’ll never be left wondering if your alarm will be heard—or if help will arrive when it’s needed most.
Early Detection. Faster Response. Better Protection
Fire emergencies escalate in minutes. Without immediate action, damage, financial loss and risk to life increase. Your remote monitoring service detects alarms early (and system faults). So most issues are resolved BEFORE they turn into full-scale emergencies.
Our 24/7 Fire Alarm Monitoring enables swift responses to incidents. At any time. You and your ARC receive immediate alerts the moment your system is activated, eliminating delays and keeping you informed. And by minimising downtime, we keep your fire system fully operational and compliant. No unnecessary worry for your Responsible Person!
Reliable, Accredited Fire & Security Partners
Beacon Detection build long term partnerships by doing 3 things right every time:
- Prioritise the job, not the pocket – Passionate about your project. We always put your people before profits. Our focus: quality work, reliable systems and stringent compliance. Not our bottom line.
- Experienced professionals with a personal touch – Accredited and qualified. Reliable engineers with the technical capability you don’t always get. Delivering projects from straightforward installations to complex multi-network systems.
- One partner. All your Fire & Security systems covered – Relax. We handle everything from design to install and maintenance. No more vendor juggling. Just quality systems. Compliant and doing their job.
And we operate a 24-hour call-out service so day or night, we have you covered.
“Beacon… brilliant to work with”
“brilliant to work with from start to finish“
“Highly recommend Beacon Detection“
“Beacon Detection completed a switch over from an existing security and fire alarm system to a new system for Talgarth Mill.
As a busy visitor attraction, café, and bakery, it was important… to minimise disruption to business and ensure that we could continue working every day.
Dan was brilliant to work with from start to finish – an accurate scope of the work, timely and tidy working, and went the extra mile on the final day to make sure that everything was completed as required…
Highly recommend Beacon Detection“
Scheduled Maintenance That Keeps Your Fire Alarm System Ready and Compliant
At Beacon, we ensure your Fire Alarm System works when it needs to. With our scheduled maintenance services, you can expect:
- Almost 100% On-Time Visits: Scheduled service visits are kept, so you’re never left waiting.
- Prevention Over Repairs: We address potential issues early, preventing false alarms and costly breakdowns before they happen.
- Convenient Remote Repairs: Many problems can be resolved remotely, keeping disruption to your operations at a bare minimum.
Our experienced team is committed to keeping your Fire Alarm System compliant, reliable and ready to perform. For years to come
Smarter Oversight with Real-Time Notifications
Stay in control with real-time alerts sent straight to your phone or device. Our system provides instant updates for:
- Fire Alarm activations
- System faults
- Power failures
- System resets
With Beacon Detection on your side, you’re never on your own. As a family-run business, we believe in personal service and long-term partnerships. with ALL our clients. And with our Fire Alarm Monitoring service you’ll always know what’s happening, whether you’re on-site or miles away.
24/7 Support from Experienced, Accredited Professionals
We’re not just another Fire and Security company, we work hard to become your trusted Fire Safety partner. With multiple industry accreditations, including SSAIB and BAFE and a team of highly qualified engineers, we ensure compliance and technical excellence in every project.
And when you need us, we’re there. Our 24-hour call-out service guarantees expert support whenever it’s required.
Fire doesn’t wait. Neither should you. Protect your business with round-the-clock Fire Alarm Monitoring in Wales and the West.
Your Partner in Fire Safety and Compliance
At Beacon Detection, we don’t just install Fire Alarms… we provide integrated solutions designed to protect your premises, people and assets.
Our unique combination of technical expertise and customer focus means you’ll be confident that your Fire Alarm System is:
- Designed for Your Needs: Tailored to your building and risk assessment.
- Ready When Needed: Performs intended in any emergency.
- Backed by Expertise: Maintained and monitored by a trusted team committed to your safety.
When you work with Beacon Detection, you’re choosing more than a service provider, you’re partnering with a team who cares enough to earn your trust.
BAFE Accreditation: Fire Safety that stands up to scrutiny
With Beacon you’re certain of compliance. As a BAFE accredited Fire Safety company we undergo rigorous, annual auditing.
Request A Call Back
Frequent Fire Alarm Monitoring Questions
What is Fire Alarm Monitoring, and how does it work?
Fire Alarm Monitoring is a service that connects your Fire Alarm system to an Alarm Receiving Centre (ARC) using various communication protocols such as IP, cellular or radio transmission.
When an alarm activates, your ARC is instantly notified and takes action. This could be either contacting emergency services or your designated responders. This ensures rapid response, typically within seconds, even if no one is present to hear the alarm.
Why is Fire Alarm Monitoring important for my business?
Fire Alarm Monitoring guarantees immediate action, reducing response times and minimising potential damage or harm. It keeps your properties safer.
It’s essential for compliance with specific Fire Safety regulations, such as the Regulatory Reform (Fire Safety) Order 2005. While not legally required for all premises, it’s often necessary for high-risk or regulated industries and can help meet insurance requirements.
Does Fire Alarm Monitoring work 24/7?
Yes, Fire Alarm Monitoring operates continuously, 24 hours a day, 7 days a week, 365 days a year.
However, it’s important to note that the effectiveness of the system depends on proper maintenance and testing of your Fire Alarm system, as mandated by BS 5839 standards. Of course, Beacon can take care of this for you.
Is Fire Alarm Monitoring compatible with my current system?
In most cases, yes. Fire Alarm Monitoring can integrate with a wide range of existing Fire Alarm systems that comply with British Standards, particularly BS 5839.
However, compatibility should be verified by your professional monitoring company (ARC) accredited by bodies such as the National Security Inspectorate (NSI). We can take care of this for you at Beacon. So your Responsible Person can relax!
What happens if my system has a fault or power failure?
With Fire Alarm Monitoring, faults and power failures are typically detected and reported in real-time. You’ll receive notifications promptly, allowing you to address issues before they compromise your system’s reliability or compliance.
However, the specific fault detection capabilities may vary depending on your system and monitoring service. Beacon’s qualified professionals can help you design a Fire Alarm system that’s ideal for your premises and budget!
How quickly will the Alarm Receiving Centre respond to an activation?
Your Alarm Receiving Centre (ARC) typically responds immediately upon receiving an alert. The exact response time may vary, but it’s usually within seconds.
Your ARC will assess the situation and notify the appropriate emergency services or your chosen keyholders according to predetermined protocols.
Will I receive notifications if my fire alarm is triggered?
Yes, your Fire Alarm Monitoring service includes instant notifications sent directly to your mobile device or designated contacts. You’ll be informed of activations, faults or power issues, even if you’re off-site. The specific notification methods (e.g., SMS, email, app alerts) can vary depending on the service provider and your requirements.
Is Fire Alarm Monitoring a legal requirement?
While not legally required for all premises in the UK, Fire Alarm Monitoring is often necessary for compliance in high-risk or regulated industries. The Regulatory Reform (Fire Safety) Order 2005 mandates that a Responsible Person must oversee the installation of suitable fire alarms and their maintenance. Specific requirements may vary based on the type and use of your premises. Your friendly Beacon professionals are on hand to help make sure you get this right…
Companies who trust their Fire & Security systems to Beacon Detection
